Excellence is the expectation, and your transferees’ expectations need to be exceeded. Interconex can provide Executive levels of service customized for each high-touch move and priced accordingly.

The list of available Concierge Services include:

• Supervision of the move by the Executive Team.
• Pre-departure organization –parsing for shipping, donation or recycling.
• Dedicated member of management at residence when crew is present.
• Put away, placement and organization service at destination.
• Home cleaning services.
• Catering service while crew is at residence.
• Homecoming packages available.
• Contact details of President and Executive Vice President.
• Additional in-home or virtual assistance with claim paperwork (if needed.)

Transporting pets can cause much anxiety for both people and the animals. Interconex aims to reduce those worries by minimizing the stress on animals when traveling to another country. Interconex will help to find a safe, reliable, and dependable transportation option for your domesticated animals through our network of pet movers. A dedicated pet mover will instruct you on the needed paperwork, the veterinary inspections and the necessary injections, as well as travel options.

When shipping day arrives, the pet mover will arrange for your pet to be collected and taken to the airport in good time, but without any unnecessary delay before the plane takes off. They will also organize a transit case, individually designed for your pet to ensure that it is as comfortable as possible throughout the flight.

Storage may be required at origin or destination. At origin, goods may be stored while you travel for a short-term contract or while you are awaiting confirmation of your travel arrangements. At destination, storage may be needed if your new home is not available or if some items are not required immediately. Storage may be required for long term assignments where it simply is not practical to move all your household goods to the country of your assignment or if your goods may exceed your company’s allowances.

Interconex has its own state-of-the-art warehouses in most of the major metropolitan areas of the United States. In addition, we have contracts with high quality warehouses in the rest of the areas of the United States as well as countries around the world. All of the facilities offer secure storage for any of your requirements whether they be for household goods, cars, boats, etc. Some also provide special facilities for document storage, high value deposits, antiques, and works of art. Interconex can be relied upon to provide safe-keeping and convenient access for all your needs.

In order to protect your belongings during your move, we recommend insurance to provide protection for all of your belongings. The Interconex insurance policy, which is an all-risk, door-to-door policy with no deductible, covers the shipment from the time it is packed to the time it is unpacked in the new residence, based on a Valued Inventory List (VIL). This VIL is a comprehensive list of all items being shipped with a value attached to each item. In this way, all of your belongings will be insured for their full replacement value. We can also tailor an insurance program around the policies and specific requirements of the client by providing various insurance alternatives.

In the event of a claim, please notify the Interconex Global Move Specialist immediately. The Global Move Specialist will put you in contact with our In-House claims department who will begin the process of handling your unfortunate claim. The In-House claims department gives us the ability to swiftly resolve claims quicker than the industry norm. Claims are settled upon receipt of appropriate repair bills or estimates. Claims are reported to Interconex but can be adjusted by the underwriter. Interconex may assign a professional surveyor who will gather all documentation and coordinate the final settlement with the underwriters. For additional information on your insurance coverage, please check our Insurance Program.